| Instructor: Cathlena Martin 
        Email: cmartin@english.ufl.edu
 Section: 9216
 Office: Bryan 125b
 Office Hours: Tuesday 11-3 in the Image Lab on the 4th 
        floor of Rolfs Hall
 Mailbox: 4301 Turlington
 Class Times: MW per 9 (4:05-4:55) / lecture T per 10 
        (5:10-6:00)
 Class Room: Matherly 11
 Class Website: http://www.clas.ufl.edu/users/cmartin
 Class Listserv: fall-9216-l@lists.ufl.edu
 Course TextsBusiness and Administrative Communication. 7th edition. Kitty O. Locker, 
        McGraw-Hill, 2005, combined with Business Writing CPR: 16 Principles for 
        Writing Virtually Anything Effectively. Jane Douglas.
 Course Schedule and AssignmentsUnless prefaced with CPR, course reading assignments refer to Business 
        and Administrative Communication.
 All readings are due by Tuesday night.
 
 23-28 August - IntroductionDISCUSSION 1 (Wednesday 23)– Course introduction: syllabus, assignments, 
        materials.HW- purchase textbook
 
 DISCUSSION 2 (Monday 28)- Course introduction: syllabus, assignments, 
        materials. Pass out Y2K paper and Y2Kmemo. Discuss lecture format and 
        expectations. How important do you think business writing and grammar 
        really is? Not very; somewhat; worth 
        $2 million.
 HW- purchase textbook; read Chapter 1: Business Communication, Management, 
        and Success (pp. 3-28); Chapter 3: Adapting Your Message to Your Audience 
        (pp. 58-80) for Tuesday the 29th.
 
 29 August - 4 September (no class Monday the 4th)
READING –Reading for this week: Chapter 1: Business Communication, 
        Management, and Success (pp. 3-28); Chapter 3: Adapting Your Message to 
        Your Audience (pp. 58-80). Online Powerpoint:  
        Chp 1 and 3
 LECTURE 1 (Tuesday 29)– Introduction to Business Writing.-Lecture handout: Y2Kpaper and Y2Kmemo.
 -Lecture notes are available on Vista
 
 DISCUSSION 2 (Wednesday 30) – Diagnostic 
        writing; introduction to Vista and the resources; announce Pre-test; 
        answer any course questions; go over assignment requirements; discuss 
        email etiquette. Achieving action-oriented business writing. See exercises 
        1.1, 1.2 (28-31); 3.1 (80); 3.2 and 3.3 (81); 3.5 (82).
 HW - Diagnostic writing due next Tuesday night (9-5) at the beginning 
        of the lecture; -Review some job and career websites and report back Wednesday 
        about what you found - bring in a sample job classified ad Wednesday 
        (9-6);
 -Take Pre-test on Vista by Thursday (9-7) (but I would highly recommend 
        taking it before Thursday in case Vista crashes);
 -Read Chapter 17: Résumés (pp. 490-520), and Appendix C: 
        Making and Communicating Meaning (pp. 615-627) by next Tuesday the 5th.
 
 
 5-6 September (no class Monday the 4th)READING — Reading for this week: Chapter 17: Résumés 
        (pp. 490-520), and Appendix C: Making and Communicating Meaning (pp. 615-627). 
        Online PowerPoint: Communicating 
        Meaning; Resume FAB
 LECTURE 2 (Tuesday 5)– Writing for Purpose and Audience: Producing 
        an Effective Resume (lecture notes 
        are also available on Vista) - Diagnostic Memo due (hand 
        in a hard copy at the beginning of the lecture and email me a copy before 
        class at cmartin@english.ufl.edu).
 DISCUSSION 1 (Wednesday 6)– Discuss job ads and find key words; 
        assign resume list; go over memo handout looking at tone and professionalization.
 HW - Begin drafting resume by making a list of every possible activity, 
        honor, membership that could possibly go on your resume and bring to class. 
        Look at "Getting 
        Started" if you need some additional help. Lists due Monday (9-11);
 -Take pre-test on Vista before tomorrow.
 
 DISCUSSION 2 (Monday 11)–Discuss good and bad resumes 
        and turning the list you created into your resume.
 HW – Begin drafting resume from the list you have created;
 -Read Chapter 2: Building Goodwill (pp. 34-52) and Chapter 18: Job Application 
        Letters (pp. 524-543) for Tuesday the 12th.
 
 
  12-18 SeptemberREADING - Reading for this week: Chapter 2: Building Goodwill (pp. 34-52) 
        and Chapter 18: Job Application Letters (pp. 524-543).Online PowerPoint: Cover 
        Letters and Goodwill
 LECTURE 3 (Tuesday 12)– Business Letters: producing the Cover Letter 
        (lecture notes are also available on 
        Vista).
 DISCUSSION 1 (Wednesday 13)– Resume 
        analysis and discussion. See exercises 17.2, 17.3, 17.5 (521-522).
 HW- Draft of resume due Monday (9-18). Read 
        Grammar and Mechanics 
        Guide in PDF.
 
 DISCUSSION 2 (Monday 18)– Exchange drafts and peer 
        review resumes.
 HW – Assignment 1: You will turn in your final resume with 
        the cover letter (9-26)
 -Begin draft of cover letter.
 -Watch Locker video on Vista, “The Employment Interview” before 
        next Wed (9-20). To find this video on Vista look under "Course Content," 
        then click on "Course-Wide Content - Student Center", then click 
        on "6. Video Presentations," then you'll see a list of videos, 
        including "The Employment Video."
 -Read Chapter 4: Making Your Writing Easy to Read (pp. 86-109), Chapter 
        7: Informative and Positive Messages (pp. 150-168); and Writing CPR, Chapter 
        1: Call 911 (pp. 1-3) and Chapter 2: Check for Pulse: Clarity (pp. 5-14) 
        for Tuesday the 19th.
 
  19-25 SeptemberREADING - Reading for this week: Chapter 4: Making Your Writing Easy 
        to Read (pp. 86-109), Chapter 7: Informative and Positive Messages (pp. 
        150-168); and Writing CPR, Chapter 1: Call 911 (pp. 1-3) and Chapter 2: 
        Check for Pulse: Clarity (pp. 5-14). Online PowerPoint: Frontloading 
        and Positive Messages
 Online PowerPoint: Clarity and Making your 
        writing easy to read.
 
 LECTURE 4 (Tuesday 19)– Clear Writing and Good News Messages. (lecture 
        notes are also available on Vista)   DISCUSSION 1 (Wednesday 20)–Cover 
        letter analysis and discussion. Goodwill 
        and Cover letter Powrepoint. See exercises 18.1, 18.2, 18.3 (545-547). 
        Discuss Locker video, “The Employment Interview.” HW- Cover letter draft due Monday (9-25).
 
 DISCUSSION 2 (Monday 25)– Exchange drafts and peer 
        review cover letters.
 HW – Use the following PDF questionnaire 
        to edit and review both of your own documents before you turn them in 
        Tuesday.
 Assignment 1: Final cover letters due next Tuesday night (9-26).
 Turn in the final draft of your cover letter, resume, and job announcement 
        with the rough draft and peer reviews of your cover letter and resume 
        and the questionnaire you filled out about your own resume and cover letter. 
        Paper clip all of these documents together. You should have ten docuements 
        total.
 Be sure and remember to email me your cover letter and resume before class 
        Tuesday night.
 -Read Chapter 6: Designing Documents, Slides, and Screens (pp. 127-147); 
        Chapter 15: Using Graphs and Other Visuals (pp. 442-459); Appendix A: 
        Formats for Letters, Memos, and E-Mail Messages (pp. 572-588) for Tuesday 
        the 26th.
 
 
  26 September-2 OctoberREADING – Reading for this week: CPR: Chapter 3: Clear Airway: 
        Continuity (pp. 15-26).Online PowerPoint: Continutity
 LECTURE 5 (Tuesday 26)– Using Continuity in Your Writing.(lecture 
        notes are available on Vista)
 DISCUSSION 1 (Wednesday 27)– Frontloading 
        your message and writing for the reader’s needs. See exercises 
        7.1 (169), 7.2 (171).
 HW - due Monday 10-2: Making Your Writing Easy to Read pages 111-112 exercises 
        4.7-4.14. And yes, you need to type out the answers and bring them to 
        class on Monday.
 
 DISCUSSION 2 (Monday 2)– The memo format and giving positive information 
        effectively; bad examples of memos: make 
        a list of why/what aspects of these 3 memos are bad and how you would 
        change them. See exercises 7.3 (172), 7.19 (178), Go over HW.
 HW - Read CPR: Chapter 3: Clear Airway: Continuity (pp. 15-26) for Tuesday 
        the 3rd.
 
 3-9 OctoberREADING — Reading for this week: Chapter 6: Designing Documents, 
        Slides, and Screens (pp. 127-147); Chapter 15: Using Graphs and Other 
        Visuals (pp. 442-459); Appendix A: Formats for Letters, Memos, and E-Mail 
        Messages (pp. 572-588)Online Powerpoint: Design
 LECTURE 6 (Tuesday 3)— Document and Graphic Design.(lecture 
        notes are available on Vista)
 DISCUSSION 1 (Wednesday 4)– Discuss Positive Memo Assignment and 
        postive memo helps from past classes; Designing 
        Documents, slides, and graphs. See exercises 6.1 (141), 6.3 (144), 6.4 
        (144), 6.5 (145); 6.2 (142-3), 15.2 (460), 15.4 (461-463).
 HW- Positive Memo draft due Monday (10-9). For the Positive Memo, you 
        will select either exercise 7.15 or 7.17 from chapter 7; be sure and bring 
        your textbook Monday.
 
 DISCUSSION 2 (Monday 9)– Peer Review of positive memo drafts (page 
        168).
 HW – Assignment 2: Informative/Positive memo due Tuesday 
        night (10-10);
 -Use the following PDF questionnaire 
        to edit and review your own documents before you turn it in Tuesday.
 -Turn in Postive Memo final copy, positive memo rough draft, and questionnaire 
        paper cliped together Tuesday.
 - Read Chapter 5: Planning, Composing, Revising (pp. 115-124); and Chapter 
        8: Negative Messages (pp. 183-202) for Tuesday the 10th.
 
 
 10-16 OctoberREADING — Reading for this week: Chapter 5: Planning, Composing, 
        Revising (pp. 115-124); and Chapter 8: Negative Messages (pp. 183-202). 
        Online Powerpoint: Bad News Memo
 
 LECTURE 7 (Tuesday 10)— Bad News Memos (lecture 
        notes are available on Vista); - Turn in Postive Memo final copy, positive memo rough draft, and questionnaire 
        paper cliped together.
 
 DISCUSSION 1 (Wednesday 11) – Introduce team 
        project, discuss team report, 
        form team groups, and start planning proposal see p. 354-356; Get into 
        groups for financial aid project.
 HW- Financial Aid form draft due Monday (10-16) (group assignment 
        p.146-7). Bring 2 copies Monday; Begin working on group proposal.
 
 DISCUSSION 2 (Monday 16) – Discuss creating 
        continuity. Peer Review of Financial Aid Forms – team exchange.
 HW — Assignment 3: Improving a Financial Aid Form (team 
        assignment) due Tuesday (10-17) night
 -Print out and as a team fill out PDF 
        questionnaire.
 -Turn in final Financial Aid form (only one copy per team), the rough 
        drafts, the peer reviews, and the questionnaire all paper cliped together 
        Tuesday night.
 -Read CPR Chapter 5: Provide Chest Compressions: Concision (pp. 39-45) 
        for Tuesday the 17th
 
 17-23 OctoberREADING — Reading for this week: CPR Chapter 5: Provide Chest Compressions: 
        Concision (pp. 39-45). LECTURE 8 (Tuesday 17)– Concision and E-mail.(lecture 
        notes are available on Vista); Turn in final Financial Aid form (only 
        one copy per team), the rough draft, the peer reviews, and the questionnaire 
        all paper cliped together.
 DISCUSSION 1 (Wednesday 18) – The Bad 
        News Memo and Negative messages 
        powerpoint: discuss Negative memo examples; 
        discuss proposal (see page 354-356); See exercises 8.1, 8.2, 8.3.
 HW - Bad News memo draft due Monday 10-23; prepare for midterm 
        quiz next Tuesday night (10-24)
 -Bring your textbook Monday for the peer review session. If you do not 
        bring your textbook then you will not be able to participate in the review.
 
 DISCUSSION 2 (Monday 23) - peer review Bad News Memo (page 202).
 HW — Assignment 4: Negative Message due Tuesday night 
        (10-24); prepare for midterm quiz Tuesday night
 -Use the following PDF questionnaire 
        to edit and review your own documents before you turn it in Tuesday.
 -Turn in Negative Memo final copy, negative memo rough draft, and questionnaire 
        paper cliped together Tuesday.
 -Read CPR: Chapter 4: Give Artificial Respiration: Coherence (pp. 27-38), 
        and Chapter 14: Analyzing Information and Writing Reports (pp. 390-433) 
        for Tuesday the 24th.
 
 
 24-30 OctoberREADING —Reading for this week: CPR: Chapter 4: Give Artificial 
        Respiration: Coherence (pp. 27-38), and Chapter 14: Analyzing Information 
        and Writing Reports (pp. 390-433).Online Powerpoint: Grammar 
        and Punctuation review and Coherence 
        and more Grammar
 
 LECTURE 9 (Tuesday 24)– Coherence and mid-term quiz 
        (lecture notes)-Turn in Negative Memo final copy, negative memo rough draft, and questionnaire 
        paper cliped together.
 
 DISCUSSION 1 (Wednesday 25)– Show examples of past projects; work 
        on proposals (see p. 354-356) in class in groups - bring any questions 
        to class that your team has for me regarding your group project or your 
        proposal; concision examples and exercises 
        and active verb exercies;
 Team Proposal draft due Monday (10-30) As a team, bring 4 copies of 
        your proposal Monday.
 DISCUSSION 2 (Monday 30) – peer review proposals; E-mail 
        discussion.HW-Team Proposal due next Tuesday night
 -Read Chapter 9: Persuasive Messages (pp. 212-241), and Appendix D: Crafting 
        Logical Arguments (pp. 632-363) for Tuesday the 31st.
 
 
 31 October - 6 NovemberREADING — Reading for this week: Chapter 9: Persuasive Messages 
        (pp. 212-241), and Appendix D: Crafting Logical Arguments (pp. 632-363).Online Powerpoint: Crafting 
        Logical Arguments and Persausive 
        Messages
 
 LECTURE 10 (Tuesday 31)— Persuasion and Reports.(lecture 
        notes in powerpoint are available on Vista)-Turn in one hard copy per team of your proposal with all team member's 
        names listed and one electronic copy per team with all team member's names 
        listed in the email.
 
 DISCUSSION 1 (Wed 1)– Gantt Chart see p. 452, 454;
 http://office.microsoft.com/en-us/assistance/HA010346051033.aspx
 http://en.wikipedia.org/wiki/Gantt_chart
 http://www.netmba.com/operations/project/gantt/
 HW- Work on team Gantt chart.
 
 DISCUSSION 2 (Mon 6)– Business 
        library research workshop for reports: G'ville 
        Business Bookmarks, Industry 
        Market Research. Peer review Gantt Chart; See exercises 13.4, 13.5, 
        13.6, 13.10 (pp. 386-387).
 HW- Team Gantt chart due Tuesday (11-7) night.
 -Read Chapter 12: Working and Writing in Groups (pp. 316-337); and Chapter 
        13: Planning, Proposing and Researching Reports (pp. 348-382) for Tuesday 
        the 7th.
 
 
 7-13 NovemberREADING - Reading for this week: Chapter 12: Working and Writing in Groups 
        (pp. 316-337); and Chapter 13: Planning, Proposing and Researching Reports 
        (pp. 348-382).  LECTURE 11(Tuesday 7) — Working in Teams and Writing Reports (lecture 
        notes in PowerPoint) 
 DISCUSSION 1 (Wednesday 8)— Discuss Persuasive 
        writing assignment contest 
        and case 
        study; ABC Case Helps; Persuasive 
        writing techniques; Persuasive exercise; 
        See exercises 9.2, 9.4, 9.5 (pp. 242-244, and group writing exercises 
        9.8, 9.9, 9.11, 9.13 (pp.245-247).
 HW - Persuasive message draft due Monday (11-13).
 
 DISCUSSION 2 (Monday 13)– Peer review persuasive memo.
 HW — Assignment 5: Persuasive Memo due Wednesday (11-15) 
        at the beginning of class.
 -Use the following PDF questionnaire 
        to edit and review your own documents before you turn it in Wednesday.
 -Turn in Persuasive Memo final copy (two memos), rough drafts, and questionnaire 
        paper cliped together Wednesday.
 -Read Chapter 11: Communicating Across Cultures (pp. 292-310) for 
        Tuesday the 14th.
 
 14-20 NovemberREADING – Reading for this week: Chapter 11: Communicating Across 
        Cultures (pp. 292-310). Powerpoint on International Communication
 
 LECTURE 12 (Tuesday 14)– Communicating across Cultures.(lecture 
        notes  in PowerPoint)
 DISCUSSION 1 (Wednesday 15)– Turn in Persuasive Memo final copy 
        (two memos), rough drafts, and questionnaire paper cliped together.
 - Sample report analysis, document design and organization.; field any 
        questions about the progress report.
 - Intercultural communication Ex 11.8b: class debate. Each team is responsible 
        for arguing for the suitability of one candidate--with four teams being 
        assigned one of the four candidates in the exercise and the fifth team 
        being allowed to choose which candidate is most suitable. In the debate 
        format, each team has to anticipate and rebut the arguments put forth 
        by the other teams on their respective candidates' strengths and suitability 
        for the position.
 HW - view videos available via Vista's Course-wide Content: Student Center. 
        The videos are located under Item 6: Video Presentations. View both "Offensive 
        and Assertive Communication" and "Defensive and Supportive Communication."
 - See exercises in 12.2, 12.3. and 12.4.
 HW - work on project and write progress report
 
 DISCUSSION 2 (Monday 20) Meet in Teams; Collaborative writing and 
        team project planning.
 HW - project progress report due Wednesday (11-22) - email 
        me one copy per team before 5:10pm on Wednesday.
 -Read Chapter 16: Making Successful Presentations (pp. 468-484) for Tuesday 
        the 21st.
 
 
 21-27 NovemberREADING – Reading for this week: Chapter 16: Making Successful 
        Presentations (pp. 468-484). LECTURE 13 (Tuesday 21)– Making Successful Presentations. (lecture 
        notes are available on Vista) ---I will not be holding office hours today.
 
 DISCUSSION 1 (Wednesday 22)– Work in teams. Email me one copy per 
        team of the group project progress report by 5:10pm tonight.
 HW- work on group project
 
 DISCUSSION 2 (Monday 27) – Refining your team presentation; answer 
        any final questions before presentations
 HW - View the video “Presentation Skills” available on Vista 
        and analyze the openers and closers in exercise 16.1.
 
 Presentation Rubric in PDF
 
  28 November - 4 DecemberLECTURE 14 (Tuesday 28)– Professional writing for your career
 DISCUSSION 1 (Wednesday 29)– 2 Oral presentations
 HW — Work on report; prepare for quiz; complete final Quiz 
        Pro Post-test in Vista (this will be avaliable until the last day of class, 
        but don't wait that long to take it.)
 
 DISCUSSION 2 (Monday 4)– 2 Oral presentations
 HW — Work on report; prepare for quiz; complete final Quiz 
        Pro Post-test in Vista (this will be avaliable until the last day of class, 
        but don't wait that long to take it.)
 
 
 5-6 DecemberLECTURE 15 (Tuesday 5)– Cumulative quiz (in lecture)
 DISCUSSION 1 (Wednesday 6)– 1 Oral presentation; Conclusions and 
        final in-class writing assignment. Final team reports due today. 
        Turn in Team Evaluations.
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